Virtual Assistant · Admin, CRM & Lead Generation
Delegate the details. Drive the growth.
Hi, I’m Cheyserr! I provide specialized administrative support for healthcare and service-based businesses. From CRM updates and lead follow-ups to smooth client communication, I keep your daily operations organized. Delegate the details to me, and get your time back to focus on the big picture.
Built on a nursing background, hands-on experience with medical clinics, and proven expertise training remote medical VAs.
6 roles
across executive support, admin, lead generation and training
3 industries
healthcare, education and service businesses
Nursing background
patient-facing language and sensitive data handled with care
US hours
flexible coverage matched to your schedule
How I can help
I handle the behind-the-scenes, so you can focus on what matters.
CRM & Data Management
Accurate updates, clean data, and organized systems you can rely on.
Scheduling & Calendar Management
Appointments, meetings, and calendars, handled with care.
Client Communication & Support
Timely, professional replies that keep clients happy and informed.
Lead Follow-ups & Outreach
Consistent follow-ups that turn leads into loyal clients.
Admin & Operational Support
From inbox to reports, I keep your daily operations smooth and stress-free.
Experience
Where I’ve done this before
From supervising training teams to running lead lists, the same skills your business needs, proven in real roles.
Training Supervisor
GoPro & ConcentrixCoordinated vendors on logistics and scheduling, ran planning and reporting, delivered business review presentations, screened applicants, and managed team performance. Executive-level coordination that maps directly to high-level VA support.
Executive supportReportingVendor coordinationTraining & Hiring Manager
Medical VA companyHired and trained healthcare professionals for remote VA roles, covering onboarding, skills training, and process guidance. I know what great VA work looks like because I taught it.
HealthcareOnboardingCoachingAdmin Virtual Assistant
Mathnasium of KillarneyStudent data updates, appointment scheduling, and document checking to support daily center operations, with a focus on accuracy and consistent communication.
SchedulingData accuracyLead Generation Specialist
ShowtechSupported business development end to end: prospecting, lead research, live cold calls, and email outreach.
Cold callingProspectingOutreachSocial Media Manager
Edillon Multi-Specialty Clinics · Salon Suites of San Antonio · Spencer’s KitchenManaged content, brand communication, and community engagement for three US businesses, including a medical clinic, where healthcare-appropriate messaging was non-negotiable.
Content planningCommunity engagementCustomer & Finance Support
BPO, large US accountsYears of experience resolving billing inquiries, disputes, and general concerns for major accounts, plus training and coaching the teams who did the same.
BillingDispute resolutionTeam coaching
About
Why clients hand me the keys
I started in nursing, moved into BPO customer and finance support, and worked my way up to supervising training teams. That path taught me two things most VAs never get: how to handle sensitive, patient-facing communication, and how to run operations for other people at scale.
Today I bring that to founders and clinic owners who need someone dependable in the background, someone who picks up new tools fast, documents what she does, and keeps daily operations running without hand-holding.
Healthcare-fluent
A nursing background means patient-facing language, privacy, and sensitive information are second nature, not a learning curve.
Fast tool learner
GoHighLevel, BoldTrail, ClickUp, Salesforce, and whatever your stack is. I adapt to your systems, not the other way around.
Trainer’s discipline
I’ve onboarded and coached whole teams, so I document processes as I work. You get SOPs, not mystery workflows.
Tools
Systems I work in every day
The core stack I reach for most, plus a deeper toolkit ready when a project needs it. New platform? I’ll learn it on my own time, not yours.
Core stack
GoHighLevelCRM & funnels
BoldTrailCRM
Google WorkspaceDocs & ops
ClickUpProject mgmt
SalesforceCRM
ChatGPT & ClaudeAI workflowFull toolkit
CRM, Funnels & Marketing
Website & Content
Productivity & Docs
Ads & Social
Operations & Tracking
AI Tools
FAQ
Questions clients usually ask
What hours do you work?
US timezone hours, flexible to fit your schedule, whether that’s East Coast mornings or West Coast afternoons. We agree on core overlap hours during the discovery call.
Do you have real healthcare experience?
Yes. A nursing background, social media management for a multi-specialty medical clinic, and a role hiring and training healthcare professionals as remote medical VAs. Patient-appropriate communication is second nature.
What if you don’t know our tools?
I’ve worked across GoHighLevel, BoldTrail, Salesforce, ClickUp, and more, and I pick up new systems quickly on my own time. If your stack is unusual, I’ll learn it during the trial week at no risk to you.
Part-time or full-time?
Both. Most clients start part-time with a defined task list and expand as trust builds. Tell me what you need covered and we’ll shape the engagement around it.
How do we get started?
Email me what’s slipping through the cracks. We’ll book a short discovery call, pick the first tasks to hand off, and start with a trial week so you can see the work before committing.
Contact
Ready to get your time back?
Tell me what’s slipping through the cracks, and I’ll reply within one business day with how I’d handle it.